Build and Maintain Trust

Trust. It’s the bedrock of strong relationships, both personal and professional.

So, here are three scientifically backed ways trust can impact you as a leader and five ways you can improve the level of trust in your relationships.

Why Trust Matters

Trust is the golden thread woven into successful relationships, both personal and professional. In the workplace, leaders who cultivate trust reap significant benefits. Here’s why:

  • Stronger Teams, Higher Performance: A study by the Society for Human Resource Management found that high-trust workplaces see a 12% increase in productivity and a 73% decrease in sick days. Trust fosters collaboration, innovation, and a sense of ownership, leading to better results.
  • Reduced Conflict, Enhanced Well-Being: Trust creates a safe space for open communication. A study by Watson Wyatt found that employees who trust their leaders experience 40% less stress and a 106% increase in energy levels. Open communication allows for quicker resolution of conflict and a more positive work environment.
  • Talent Magnet & Retention Powerhouse: A recent Edelman Trust Barometer Special Report revealed that 84% of global employees say a company’s leader’s trustworthiness is a very important factor when considering a new job. Trust attracts and retains top talent, a crucial advantage in today’s competitive landscape.

How To Build Trust

Building trust takes dedication, but the rewards are substantial. Here’s how:

  • Walk the Talk: Be transparent and authentic in your communication. Share information openly, even when faced with challenges. Consistency between your words and actions is key to building trust.
  • Keep Your Promises: Follow through on commitments, big or small. This demonstrates reliability and shows your team you can be counted on.
  • Empowerment Over Micromanagement: Trust your team members with their responsibilities. Delegate tasks effectively and provide the space and support they need to succeed. Micromanagement erodes trust, while empowerment fosters ownership and initiative.
  • Embrace Vulnerability: Being human means making mistakes. When you slip up, admit it, take responsibility, and learn from it. Owning your mistakes demonstrates authenticity and fosters trust.
  • Active Listening & Open Communication: Pay attention to what your team members are saying, both verbally and nonverbally. Encourage open communication and create a safe space for honest feedback (more on this next week).

Wrapping Up

Building trust isn’t a one-time event; it’s an ongoing process. It’s a process that bears life-long fruit, peak performance, and a thriving work environment. And, because building trust is an ongoing process, we can all improve at it.

So, do some self-evaluation, identify where you can improve today, and make intentional efforts to change. That’s becoming your best!

“When trust is high, you become more effective and influential in all aspects of your life. Even the most complex interactions and transactions become significantly easier when there is a high level of trust.” – Steve Shallenberger

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